Auth & access

Rate limiting

Per-tier request quotas, burst handling, and the headers your client should respect.

Tiers#

Quotas scale with your plan. Burst limits absorb short spikes (1–2 seconds) before the steady-state limit kicks in.

TierRequests / minuteBurst
Sandbox60100
Starter (0–1,000 policies)300500
Growth (1,000–10,000 policies)1,0002,000
Enterprise (10,000+ policies)Custom SLACustom

Response headers#

Every response carries the rate-limit window state.

http
http
X-RateLimit-Limit: 300
X-RateLimit-Remaining: 296
X-RateLimit-Reset: 1717248720

When throttled#

At the limit you'll receive 429 Too Many Requests with a Retry-After header. Honour it.

Backoff strategy

Use exponential backoff with jitter. The platform never punishes polite retries; it does throttle tight loops.