Records API

Confidence & review

Pierflow tells you how confident it is in every field it extracts. Low-confidence records are routed to human review before they ever reach your importer.

Confidence is the contract: by the time a patient bundle reaches your Import Package, it has either been auto-approved (high confidence) or signed off by a human reviewer.

Record status#

StatusMeaning for you
VALIDATEDReady to import. Will appear in the next Import Package.
AWAITING_REVIEWHeld in Pierflow for human review. Not in any Import Package yet.
IMPORTEDAcknowledged by an importer for this organization.
REJECTEDMarked unusable by a reviewer (e.g. illegible original). Not delivered.

Review workflow#

Records below the auto-approval threshold show up in the Pierflow review portal, where a clinical reviewer corrects fields against the original page image and approves the record. Approved records flow into the next Import Package automatically — your integration doesn't need to do anything different.

Review SLAs#

Batch priorityTarget completion
URGENTWithin 4 hours of ingestion
NORMAL — high-risk recordsWithin 8 hours
NORMAL — standard recordsWithin 24 hours

Why this matters

Many extraction tools dump every record on you regardless of quality. Pierflow filters quality upstream — so your importer never sees a half-extracted, low-confidence record without a human having signed off on it.